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Pollenate vs Refiner

Refiner specializes in in-product micro-surveys for SaaS and product-led growth teams, with good targeting and integrations. It is focused on surveys, with response-based pricing and without the broader widget, AI-search, and developer surface Pollenate offers.

In-product Survey Tool

Feature Comparison

See how Pollenate stacks up against Refiner feature by feature.

Full support
Partial
Not available

Collection

Embeddable feedback widgets

Pollenate
Refiner

Multi-question feedback pages

Pollenate
Refiner

NPS / CSAT / CES surveys

Pollenate
Refiner

Emoji & thumbs reactions

Pollenate
Refiner

Analytics

Real-time analytics dashboard

Pollenate
Refiner

AI semantic search

Pollenate
Refiner

Developer Experience

REST API

Pollenate
Refiner

MCP server for AI agents

Pollenate
Refiner

React / Web Component SDK

Pollenate
Refiner

Single script tag embed

Pollenate
Refiner

Pricing & Plans

Transparent pricing

Pollenate
Refiner

Free tier available

Pollenate
Refiner

No per-response metering

Pollenate
Refiner

HIPAA BAA available

Pollenate
Refiner

Pricing Comparison

See how Pollenate's transparent pricing compares to Refiner.

Pollenate

Per-organization, flat monthly fee

Starter

$0forever
  • 1 inbox
  • 5,000 events/month
  • 1 brand
  • Unlimited team members
  • All widget types
  • API access
Best Value

Team

$49/month
  • 5 inboxes
  • 100,000 events/month
  • 5 brands
  • Unlimited team members
  • AI insights
  • Priority support

Enterprise

Custom
  • Unlimited inboxes
  • Unlimited events
  • Unlimited brands
  • SSO / SAML
  • BAA / HIPAA
  • Dedicated support & SLA

Refiner

Per-response / per-user tiers

Free

$0
  • Limited responses
  • Core survey types
  • Basic integrations

Essential

From $79/month
  • More responses
  • Targeting
  • Integrations

Growth

Custom
  • Higher volume
  • Advanced features
  • Priority support

Refiner pricing information sourced from refiner.io as of March 17, 2026. Pricing and features may change. Visit Refiner's website for the most current information. Pollenate pricing is accurate as of March 17, 2026 — see our pricing page for the latest.

Why Teams Switch to Pollenate

Here's what makes Pollenate a better choice for feedback collection.

Avoid response-metered pricing as you scale

🎯

Search feedback with AI semantic search

💰

Collect feedback from AI agents via the API and MCP server

🛠️

Add a BAA for regulated feedback

🤖

Invite unlimited team members on every plan

Where Pollenate Wins

  • Per-organization pricing without strict response caps
  • AI semantic search across all feedback
  • An MCP server and skill file for AI agents
  • HIPAA-ready architecture with a BAA option
  • Six widget types plus shareable Feedback Pages

Where Refiner Wins

  • Strong product-led growth survey targeting
  • Good segmentation and trait-based triggering
  • Focused integrations for SaaS stacks

Pollenate vs Refiner — FAQ

Common questions about switching from Refiner to Pollenate.

Is Pollenate a good Refiner alternative?
Yes. Pollenate matches Refiner on in-product surveys and adds AI semantic search, an MCP server, a BAA option, and per-organization pricing instead of per-response metering.
Does Pollenate work for product-led growth?
Yes. You can embed targeted NPS, CSAT, and feature-feedback widgets in-product with metadata segmentation by plan, cohort, or experiment.
Does Pollenate meter responses like Refiner?
Pollenate includes generous monthly event allowances rather than strict per-response caps, keeping costs predictable.

Ready to switch from Refiner?

Start collecting feedback in minutes with Pollenate's free tier. No credit card required.

5,000 events/month free • All widget types included • Unlimited team members