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Pollenate vs Delighted

Delighted (by Qualtrics) is a focused experience-survey tool known for clean NPS, CSAT, and CES surveys over email, link, and web. It is easy to use but limited beyond surveys, with response-metered plans and no developer-grade embedding.

NPS & Survey Tool

Feature Comparison

See how Pollenate stacks up against Delighted feature by feature.

Full support
Partial
Not available

Collection

Embeddable feedback widgets

Delighted offers web surveys, not one-tap on-page widgets

Pollenate
Delighted

Multi-question feedback pages

Pollenate
Delighted

NPS / CSAT / CES surveys

Pollenate
Delighted

Emoji & thumbs reactions

Pollenate
Delighted

Analytics

Real-time analytics dashboard

Pollenate
Delighted

AI semantic search

Pollenate
Delighted

Developer Experience

REST API

Pollenate
Delighted

MCP server for AI agents

Pollenate
Delighted

React / Web Component SDK

Pollenate
Delighted

Single script tag embed

Pollenate
Delighted

Pricing & Plans

Transparent pricing

Pollenate
Delighted

Free tier available

Pollenate
Delighted

No per-response metering

Pollenate plans include generous event allowances, not strict per-response caps

Pollenate
Delighted

HIPAA BAA available

Pollenate
Delighted

Pricing Comparison

See how Pollenate's transparent pricing compares to Delighted.

Pollenate

Per-organization, flat monthly fee

Starter

$0forever
  • 1 inbox
  • 5,000 events/month
  • 1 brand
  • Unlimited team members
  • All widget types
  • API access
Best Value

Team

$49/month
  • 5 inboxes
  • 100,000 events/month
  • 5 brands
  • Unlimited team members
  • AI insights
  • Priority support

Enterprise

Custom
  • Unlimited inboxes
  • Unlimited events
  • Unlimited brands
  • SSO / SAML
  • BAA / HIPAA
  • Dedicated support & SLA

Delighted

Per-response tiers, billed monthly or annually

Free

$0
  • Limited monthly responses
  • NPS or one survey type
  • Basic reporting

Premium

$224/month
  • More responses
  • Multiple survey types
  • Integrations

Premium Plus

Custom
  • Higher volume
  • Advanced reporting
  • Priority support

Delighted pricing information sourced from delighted.com as of March 17, 2026. Pricing and features may change. Visit Delighted's website for the most current information. Pollenate pricing is accurate as of March 17, 2026 — see our pricing page for the latest.

Why Teams Switch to Pollenate

Here's what makes Pollenate a better choice for feedback collection.

⚡

Embed feedback anywhere with one script tag

🎯

Grow beyond NPS into widgets, feedback pages, and AI analysis

💰

Predictable per-organization pricing with unlimited seats

🛠️

Developer-first APIs, SDKs, and an MCP server

🤖

HIPAA-ready architecture with a BAA option

✓Where Pollenate Wins

  • •Embeddable one-tap widgets with a single script tag
  • •Developer toolkit: REST API, React SDK, and MCP server
  • •AI semantic search across all feedback
  • •Per-organization pricing instead of per-response metering
  • •Free tier that scales into a full feedback platform

★Where Delighted Wins

  • •Very simple, opinionated setup for basic NPS
  • •Part of the Qualtrics family with established survey heritage
  • •Clean email and link survey delivery

Pollenate vs Delighted — FAQ

Common questions about switching from Delighted to Pollenate.

Is Pollenate a good Delighted alternative?
Yes. Pollenate covers NPS, CSAT, and CES like Delighted, but adds embeddable one-tap widgets, a developer API and SDKs, AI semantic search, and per-organization pricing instead of per-response metering.
Does Pollenate have a free plan like Delighted?
Yes. Pollenate has a free-forever Starter plan with 5,000 events per month, all widget types, and API access.
Can Pollenate embed surveys on a page?
Yes. Pollenate widgets embed with a single script tag, and Feedback Pages can be shared by link, QR code, or iframe.

Ready to switch from Delighted?

Start collecting feedback in minutes with Pollenate's free tier. No credit card required.

5,000 events/month free • All widget types included • Unlimited team members